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Product support

Download Case Notebook


Download instructions

    If you are a current customer using version 1.x of West LiveNote or West Case Notebook and want to upgrade to the current version of Case Notebook, click here to request your license code. You will receive an email with the new license code. Additionally, an installation specialist will contact you to assist you with the upgrade.

    If you are a new customer, you will receive an email with your Case Notebook license code as part of the new order process.

  1. Download the installation instructions and view system requirements here: Case Notebook Application Suite Installation Guide.
  2. Determine if your operating system is 32- or 64-bit:
  3. Case Notebook requires a SQL database for full functionality. Two download options below provide a free version of Microsoft SQL Server 2014 Express. (For further information, refer to the Case Notebook Application Suite Installation Guide.)
  4. Click the Proceed with download button below
  5. Follow the on-screen instructions to complete the download and installation.
  6. If you are a Hosted Case Notebook user, DO NOT download this version of desktop Case Notebook software. The Hosted Case Notebook platform will be upgraded later.

32-bit

Operating systems: Windows 10, Windows 8 and 8.1
Version: 5.5
File name: WLCNBSQL32-5.5.0.90.exe
File size: 2.2 GB
Last update: 8/4/20

64-bit

Operating systems: Windows 10, Windows 8 and 8.1
Version: 5.5
File name: WLCNBSQL64-5.5.0.90.exe
File size: 2.2 GB
Last update: 8/4/20

No SQL

Note: You must have SQL Server to replicate cases offline from a repository or create local cases.
Version: 5.5
File name: WLCNBNOSQL-5.5.0.90.exe
File size: 587 MB
Last update: 8/4/20

System requirements

Release notes and previous versions