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Product support
Download Case Notebook (Transcripts)
Download instructions
If you are a current customer using version 1.x of West LiveNote or West Case Notebook and want to upgrade to the current version of Case Notebook, call 800-328-4880 to request a license code from Customer Support. Additionally, an installation specialist will contact you to assist you with the upgrade.
If you are a new customer, you will receive an email with your Case Notebook license code as part of the new order process.
- Download the installation instructions and view system requirements here: Case Notebook Application Suite Installation Guide.
- The SQL download option provides a free version of Microsoft SQL Server 2019 Express.
- Select Proceed with download.
- Follow the on-screen instructions to complete the download and installation.
SQL
Operating systems: Windows 11, Windows 10
Version: 5.8
File name: WLCNBSQL64-5.8.0.202.exe
File size: 1.9 GB
Last update: 7/1/24
No SQL
Note: You must have SQL Server to replicate cases offline from a repository or create local cases.
Version: 5.8
File name: WLCNBNOSQL-5.8.0.202.exe
File size: 1.4 GB
Last update: 7/1/24
System requirements
Release notes and previous versions
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64-bit
Operating systems: Windows 11, Windows 10
Version: 5.7
File name: WLCNBSQL64-5.7.0.55.exe
File size: 2.9 GB
Last update: 5/1/23No SQL
Note: You must have SQL Server to replicate cases offline from a repository or create local cases.
Version: 5.7
File name: WLCNBNOSQL-5.7.0.55.exe
File size: 1.3 GB
Last update: 5/1/2332-bit
Operating systems: Windows 10, Windows 8 and 8.1
Version: 5.6
File name: WLCNBSQL32-5.6.0.214
File size: 2.9 GB
Last update: 2/14/2264-bit
Operating systems: Windows 10, Windows 8 and 8.1
Version: 5.6
File name: WLCNBSQL64-5.6.0.214
File size: 2.9 GB
Last update: 2/14/22No SQL
Note: You must have SQL Server to replicate cases offline from a repository or create local cases.
Version: 5.6
File name: WLCNBNOSQL-5.6.0.214
File size: 1.3 GB
Last update: 2/14/22Operating systems: Windows 10, Windows 8 and 8.1
Last update: 8/4/2032-bit
Operating systems: Windows 10, Windows 8 and 8.1
Version: 5.6
File name: WLCNBSQL32-5.6.0.209
File size: 2.9 GB
Last update: 12/3/2164-bit
Operating systems: Windows 10, Windows 8 and 8.1
Version: 5.6
File name: WLCNBSQL64-5.6.0.209
File size: 2.9 GB
Last update: 12/3/21No SQL
Note: You must have SQL Server to replicate cases offline from a repository or create local cases.
Version: 5.5
File name: WLCNBNOSQL-5.6.0.209
File size: 1.3 GB
Last update: 12/3/21Operating systems: Windows 10, Windows 8 and 8.1, and Windows 7 Home Premium and Professional
Last update: 12/19/19No SQL
Note: You must have SQL Server to replicate cases offline from a repository or create local cases.
File size: 587 MB
File name: WLCNBNOSQL-5.1.0.134.exeOperating systems: Windows 10, Windows 8 and 8.1, and Windows 7 Home Premium and Professional
Last update: 11/20/17No SQL
Note: You must have SQL Server to replicate cases offline from a repository or create local cases.
File size: 568 MB
File name: WLCNBNOSQL-4.6.0.333.exeOperating systems: Windows 10, Windows 8 and 8.1, and Windows 7 Home Premium and Professional
Last update: 2/19/17No SQL
Note: You must have SQL Server to replicate cases offline from a repository or create local cases.
File name: WLCNBNOSQL-4.5.0.exe
File size: 559 MBOperating systems: Windows 10, Windows 8 and 8.1, and Windows 7 Home Premium and Professional
Last update: 7/18/16No SQL
Note: You must have SQL Server to replicate cases offline from a repository or create local cases.
File size: 559 MB
File name: WLCNBNOSQL-4.0.1.exeOperating systems: Windows 8 and 8.1, and Windows 7 Home Premium and Professional
Last update: 3/30/15No SQL
Note: You must have SQL Server to replicate cases offline from a repository or create local cases.
File size: 278 MB
File name: WLCNBNOSQL-3.6.1.exe